FAQ

Plain answers to the usual questions. If yours isn't here, use our contact page.

The cap

What is the GlowRay Cap?

A wearable red-light cap for women who want a simple, private at-home hair ritual. It isn't available to order yet.

Who is it for?

Women who want hair that looks and feels more like theirs, and a simple, private ritual at home. No clinic required.

How long until I notice anything?

Give it 12–16 weeks of steady use. Some notice healthier-looking hair. Some don't. We'd rather say that now.

How often do I use it?

Ten minutes, most days, at about the same time. We'll publish the exact routine with the specs.

What GlowRay is, and isn't

GlowRay is a cosmetic ritual, not medical care. If you're worried about your hair, talk to your GP or a dermatologist.

We promise a ritual, not a result.

Is it safe? Who shouldn't use it?

We'll publish safety guidance, including who shouldn't use it, with the specs and before the first order.

What are the specs?

We're choosing and checking the hardware before we sell it. Full specs, and how we measured them, will be published before the first order.

Do I have to send you photos?

No. When we open, the monthly photo guide is for your own phone. We never ask for your photos and we never post them.

Ordering and delivery

Why is there no price?

Checkout isn't open yet. We're finishing payments, costs and terms. Join the list and you'll hear first when we open.

When can I order?

Not yet. Join the hair list for first word.

How does delivery work?

Each order is sent straight to you from the factory. We'll publish the delivery window before the first order.

What if it isn't for me?

All terms will be published before the first order.

About GlowRay

Who makes it?

GlowRay is an Australian brand. Like most light devices, our cap is made overseas by a specialist manufacturer. We choose the hardware, check the specs and put our name on the service.

What about panels?

Desktop, Mid and Full body panels come after the cap. Join the waitlist and tell us what you're after.

What happens to my email?

This list is GlowRay only. We won't sell your email. Unsubscribe any time.

How do I reach you?

Use our contact page.

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